Quote of the Day: Jim Young Kim

jim young kim“One of the things I had to really work on is, when you’re the leader of an organization, people look at the expression on your face. Your mood has a lot to do with how people think the whole organization is doing. . . . You really need to express your joy in having the job. You need to express your optimism about what is to come. And you need to express your appreciation and warmth for the people who are every day trying to do their work. It’s something I work on. – Jim Young Kim, head of the World Bank